FAQ

01
How long does shipping take?

Standard shipping takes 3–5 business days; express options arrive in 1–2 days.

02
Do you ship internationally?

Yes, we ship to 45+ countries. International delivery takes 7–14 business days.

03
What’s your return policy?

Unopened items can be returned within 30 days for a full refund.

04
How do I track my order?

A tracking link is sent to your email once your order ships. Check your account dashboard too.

05
Are your beverages suitable for dietary restrictions?

All products list ingredients and allergens. Filter by vegan, gluten-free, or sugar-free options.

06
Can I change or cancel my order?

Orders can be modified or canceled within 2 hours of placement. Contact support for help.

07
How fresh are your products?

We restock weekly, and all items have at least 6+ months of shelf life upon delivery.

08
Do you offer bulk discounts?

Yes, 10% off orders of 12+ units and 15% off 24+ units of the same product.

09
What payment methods do you accept?

Credit cards, PayPal, Apple Pay, Google Pay, and bank transfers.

10
How do I store opened beverages?

Refer to the product label for storage instructions—most require refrigeration after opening.

11
Can I subscribe to regular deliveries?

Yes, choose weekly, biweekly, or monthly subscriptions with 5% off each order.

12
What if my order arrives damaged?

Take photos of the damage and contact us within 48 hours for a replacement or refund.